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We partner with you

We partner with you

If you’re a One Tree client, you and I have probably spoken on the phone.

In customer support, we like to call every now and again to make sure you are happy with your voucher system and aware of how to use our services. We’re also keen to share with you the latest system developments and marketing resources, with the aim of giving your voucher sales a satisfying boost.READ MORE

Selling vouchers, tickets and special offers online

Vouchers, Tickets, Special Offers and a partridge in a pear tree!

With less than 100 days left until the holiday event of the year, we think it’s acceptable to get a little excited. And we’re not alone. All across the country, hospitality and leisure businesses are booking dinners, organising events and readying the mince pies for the rush of the final quarter.

As fun as putting up decorations and organising playlists can be, we’re sure you’ve experienced an increase in calls, queues and queries as people begin their Christmas shopping. For businesses without an automated system to take care of their deals, it’s beginning to look a lot like chaos.

 

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Selling vouchers for Black Friday

Why does selling vouchers make sense for Black Friday?

Black Friday, celebrated on the day after Thanksgiving in America, heralds the start of the Christmas shopping season. At our recent Client Day, we learnt that its name comes from the point in the year when US retailers finally stop being ‘in the red’ (making losses) and move into ‘the black’ (making a profit).READ MORE

The Baader-Meinhof phenomenon

Also known as ‘frequency illusion’, the Baader-Meinhof phenomenon occurs when something that you recently noticed or heard about suddenly seems to appear everywhere.

For example, imagine the receptionist at a hotel you’re staying at recommends a gift voucher for a spa weekend. Previously, you weren’t aware that you could book an inclusive spa package for a whole weekend.READ MORE

strawberry shortcake

Sales for the Summer! 5 great ways to market your gift vouchers in July

No doubt about it, summer is a tricky time for gift voucher sales. Father’s Day has come and gone and the next major gift giving holiday is Christmas. Nobody wants to don a Santa hat in July, so it’s important to find other ways of promoting your vouchers.

To help you out, we have compiled a list of 5 season-specific ways to market gift vouchers this month.

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Telephone

Ring ring, ring ring … gone

Are you missing out on more business than you think, simply because front line staff don’t have time to answer the phone?

Around 30% of calls to main hotel reception numbers are not answered on Mondays to Thursdays, rising to almost 40% on Fridays.*

Hard to believe?

One Tree provides a gift voucher and ticketing service for hospitality companies and these statistics have been gathered by our sales team who call a lot of hotels and restaurants in the course of their work.READ MORE