How we partner with you
From speedy on-boarding, to helping you develop your sales, we’re on it. No hanging around waiting for an answer, talking to robots, pressing button 1, 2 or 3. The One Tree System enables you to resolve most customer queries yourself. If you do have any particular issues, however, we will sort them out for you quickly.
We’re open Monday – Friday 9.00 am – 5.00 pm and also keep a close eye on the support email. You’ll find you get a helpful reply to any question, large or small.
Royal Mail deliver 93% of first class post the following day and the remainder within two-three days. Please contact us if a customer has not received a postal voucher and requires it urgently.
We send out email vouchers constantly – 24 hours a day, every day of the year.