Are you missing out on more business than you think, simply because front line staff don’t have time to answer the phone?
Around 30% of calls to main hotel reception numbers are not answered on Mondays to Thursdays, rising to almost 40% on Fridays.*
Hard to believe?
One Tree provides a gift voucher and ticketing service for hospitality companies and these statistics have been gathered by our sales team who call a lot of hotels and restaurants in the course of their work.READ MORE