Overview

This page displays details of staff with access to the One Tree Gift Voucher System.

Administrators can:

• Manage sold vouchers
• Sell vouchers
• Create/change gifts for sale
• Amend voucher and web shop design
• View Reporting
• Add or delete Front Desk Users and Redeemers
• Download data

Front Desk Users can:

• Redeem vouchers
• Sell vouchers
• Extend vouchers
• Amend voucher messages
• Re-send vouchers
• Re-send purchase confirmation emails

Redeemers can:

• Check the 16-character code and change the status of a voucher to Redeemed

If you wish to upgrade a Front Desk User to an Administrator, please contact One Tree at support@one-tree.net with the person’s first name, surname and email address and we will change the level of access.

Add a new Front Desk User or Redeemer:

1. Click Add new
2. Select access level (Front Desk User or Redeemer)
3. Fill in details
4. Click Save

The new user/redeemer will be sent an automated email with a password to access the system.