Manage Users

For Administrators


This page displays details of staff with access to the One Tree Gift Voucher System.

Administrators can:

  • Manage sold tickets
  • Sell tickets
  • Create/change tickets for sale
  • Amend ticket and web shop design
  • View Reporting
  • Add or delete Users and Redeemers
  • Download data

Front Desk Users can:

  • Amend and re-send tickets
  • Re-send purchase confirmation emails
  • Sell tickets
  • Redeem tickets

Redeemers can:

  • Check the 16-character code and change the status of a ticket to Redeemed

If you wish to upgrade a User to an Administrator, please contact One Tree at with the person’s first name, surname and email address and we will change the level of access.

Add a new Front Desk User or Redeemer:

  1. Click Add new
  2. Select access level (User or Redeemer)
  3. Fill in details
  4. Click Save

The new user/redeemer will be sent an automated email with a password to access the system.