Manage Users
For Administrators
If you have any further questions, please contact us at:
Overview
This page displays details of staff with access to the One Tree Gift Voucher System.
Administrators can:
- Manage sold tickets
- Sell tickets
- Create/change tickets for sale
- Amend ticket and web shop design
- View Reporting
- Add or delete Users and Redeemers
- Download data
Front Desk Users can:
- Amend and re-send tickets
- Re-send purchase confirmation emails
- Sell tickets
- Redeem tickets
Redeemers can:
- Check the 16-character code and change the status of a ticket to Redeemed
If you wish to upgrade a User to an Administrator, please contact One Tree at [email protected] with the person’s first name, surname and email address and we will change the level of access.
Add a new Front Desk User or Redeemer:
- Click Add new
- Select access level (User or Redeemer)
- Fill in details
- Click Save
The new user/redeemer will be sent an automated email with a password to access the system.