Tickets User Guide

Overview

This page displays details of staff with access to the One Tree Gift Voucher System.

Administrators can:

• Manage sold tickets
• Sell tickets
• Create/change tickets for sale
• Amend ticket and web shop design
• View Reporting
• Add or delete Users and Redeemers
• Download data

Front Desk Users can:

• Amend and re-send tickets
• Re-send purchase confirmation emails
• Sell tickets
• Redeem tickets

Redeemers can:

• Check the 16-character code and change the status of a ticket to Redeemed

If you wish to upgrade a User to an Administrator, please contact One Tree at [email protected] with the person’s first name, surname and email address and we will change the level of access.

Add a new Front Desk User or Redeemer:

1. Click Add new
2. Select access level (User or Redeemer)
3. Fill in details
4. Click Save

The new user/redeemer will be sent an automated email with a password to access the system.