Answers to common questions
These user guides provide short videos and instructions on how to use One Tree products. There are three levels of access to One Tree:
Administrators who can see the entire system.
Front Desk Users who can redeem vouchers, sell vouchers for walk-in or phone customers, check voucher details.
Redeemers who can check the validity and redeem vouchers.
Click on your user level for a guide to the functionality available to you. Note that Administrators can add new Users or Redeemers. Please contact us if you require access for a new Administrator or to upgrade a User to an Administrator.