Sell a Voucher

For Front Desk Users

To sell a voucher to a walk-in customer or over the phone:

  1. From the Home or Sales page
  2. Click the green Manual order button
  3. Select the gift
  4. Choose one of the following three options:

a) Quick print at desk

This quickly generates a voucher without a message or name.

b) Print at desk

This generates a voucher with a recipient’s name and a message

c) Email

This generates an email version of the voucher with a recipient’s name and message and can be sent either to the purchaser’s email address or the recipient’s email address

d) Post

This generates a request to One Tree to send out a postal voucher either to the purchaser or recipient and will include the recipient’s name and address

Complete the purchase as per the instructions on screen.

Important: An offline payment must be taken for the voucher. Add a code or note to the reference box. This might be ‘cash’, a reference to the credit card used, postcode or authorisation code.

Please ensure that Front Desk Users of the system are aware of company policy.

If the voucher is to be sent out by One Tree, the postage and packing costs must also be taken, this will automatically be added to the basket.