For Administrators

One Tree Invoices

One Tree issues invoices monthly. This page shows which invoices are paid or open and whether the payment was made via Go-cardless. 

Pay by Direct Debit

For convenience One Tree customers may pay the monthly invoices by direct debit. We work with Go Cardless to facilitate this service. To sign up for direct debit payments, please click here and complete a mandate.

VAT invoices for voucher buyers

One Tree provides a purchase confirmation to voucher buyers. If a VAT invoice is required, this must be raised by your organisation as the issuer of the gift voucher. Please speak to your accounts department to create this.

Internet Payment Gateway

The One Tree Special Offer System allows your business to automate voucher sales. The system creates, sends out and tracks voucher sales. The revenue paid by customers is paid directly to your business via an internet payment gateway. We offer integrations with Stripe, PayPal and Trust Payments. The gateways verify and manage payments from your One Tree special offer voucher  shop passing revenue through to your designated bank account. If a refund for a special offer voucher is required, the refund must be paid back to the purchaser via the Internet Payment Gateway. This prevents fraud and ensures that the refund is made back to the card made for the purchase.

It is therefore critical that you are able to access the payment gateway. Please keep a secure record of the login instructions.