Privacy Policy

One Tree Software Ltd is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

If you would like access to our software for a free trial we do ask that you provide us with some basic information about yourself and your interest in One Tree Software. Any details you provide will be used solely in connection with One Tree Software and will not be divulged to other parties for marketing purposes. Details may be passed on if required for legal reasons. With your agreement, we may also email you with information about our services.

On becoming a client, we may continue to email you occasionally with information about software upgrades, new product developments and other information we think may be of interest to you. Where you provide personal information, we will only use it to deliver the services you have requested.

You will always be given the choice to opt-out of receiving any further information from us and your details will be removed from our contact list.

The information we hold will be accurate and up to date and is available for you to view by contacting us at If you find any inaccuracies we will delete or make corrections promptly. As a client you have immediate access to most of the data we hold about you and your company and can view it at any time by logging on to the management portal. Your data is not sold or rented to any third party, but may be passed on to a third party to fulfil the services we offer. You will be notified if this is the case.

One Tree Software Ltd has access to the data you collect about your customers during their purchase of gift cards. This information may be used in a consolidated format to give you and others feedback. We do not store, or have access to any credit or debit card details for customers making gift card purchases. The collection of data is used solely to assist you in selling gift cards more effectively. We will never use or pass on specific information that identifies individual customers without their written consent.

The personal information which we hold will be held securely in accordance with our security policy and United Kingdom law. If we intend to transfer your information outside the EEA (European Economic Area) we will obtain your consent first.

Please note that we are not responsible for content or use of data by any third party websites mentioned or linked from our website or emails. If you visit these external websites, please ensure that you are familiar with their privacy policies.

Why do we use Cookies?

Like most websites, our website uses cookies. By continuing to browse the site you agree to our use of cookies.

Cookies are pieces of information that a website transfers to the cookie file on your computer’s hard disk. They enable users to navigate around websites more easily, such as remembering log-in details, and enable us to tailor the content to meet the needs of visitors to the site. They therefore help us to improve the user experience. Without cookies enabled we cannot guarantee that the website and your experience whilst visiting are as we intended it to be.

We do not use cookies to place advertising on other websites you might visit.

Cookies do not identify you personally, other than logging your IP address and session information, including how long your visit lasted and the type of browser used. This is recognised by the web server and is only used for system administration and to provide statistics, which we use to evaluate how the site is used.

Session Cookies

Session cookies are temporary and exist only while you are browsing the site. They help the site remember your preferences and mean that you do not have to re-enter information.

Persistent Cookies

These remain on your device after you have visited our site and allow systems to identify you as a unique, (but anonymous) user. They last for varying lengths of time.

Content Management System Cookies

These are used by the software which displays our website content to remember selections or preferences you’ve already made.

Google Analytics

We use Google Analytics to track generic usage of our pages which helps us to make improvements if necessary. Google Analytics uses cookies in order to provide this information. Please refer to Google for further details of how they use cookies.

YouTube Cookies

We use YouTube to embed videos from our YouTube channel. This may set cookies once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos. You can find out more on YouTube’s embedding videos information page.


You can choose to refuse cookies or tell your browser to let you know each time that a website tries to set a cookie. However, refusing cookies may mean some sections of the site will not work properly.

Please note that we are not responsible for the use of cookies by any third party websites mentioned or linked from our website or emails. If you visit these external websites, please ensure that you are familiar with their cookie policies.

If you would like to know more about cookies, please visit


All materials on this website are the copyright of One Tree Software Ltd or are reproduced with permission from other copyright owners. All rights are reserved. No materials on this website may be copied, modified, published, broadcast or otherwise distributed without prior permission of One Tree Software Ltd.


Links to other web sites are provided by One Tree Software Ltd in good faith and for information only. One Tree Software Ltd does not take any responsibility for the materials contained in any third party website.


One Tree Software Limited makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this website for any purpose. All such information is provided “as is” and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement.

One Tree Software Limited makes no warranties or representations of any kind that the services provided by this website will be uninterrupted, error-free or that the web site or the server that hosts the website are free from viruses or other forms of harmful computer code. In no event shall One Tree Software Limited, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this website. This exclusion and limitation only applies to the extent permitted by law.

The documents and related graphics published on this website may in rare cases include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. One Tree Software Limited may make improvements and/or changes to the software described at any time.

Any rights not expressly granted herein are reserved.

Company Registration Details

One Tree Software Limited is registered in England and Wales at Long Barn, Priston, Bath, BA2 9EE.
Registration No: 7938683
VAT No: 132 9384 09