Retrieve and redeem a voucher
For Front Desk Users
View this short video to learn how to locate and redeem a gift voucher in the One Tree system.
This is applicable when the recipient of the voucher presents it for use at your venue. You may also need to retrieve a voucher if the recipient has lost the original.
It is important to check and redeem vouchers so that they cannot be used a second time.
If you have any further questions, please contact us at