Clients

Brend Hotels Gift Vouchers Case Study

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Brend Hotels is one of the biggest employers in the South West of England. With nine hotels, restaurants and spas in the collection, Brend has extensive requirements for an online gift voucher supplier.

The business had previously sold manual cheque book style vouchers, tracking them manually which created a heavy burden of admin duties. Since working with One Tree, Brend have increased revenue each year, making both in-house and online sales. Internal processes have been greatly simplified and clear reports are easily generated.

The thing that was critical to the success of this project has been the effective support we received from One Tree during the implementation of the service across the group.

Parc Le Breos Gift Vouchers Testimonial

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Parc Le Breos is a four-star country house hotel in the Gower countryside.

From the laidback style of the individually designed bedrooms, to relaxed dining in the AA rosette-awarded restaurant, luxurious touches await throughout. Expect fresh flowers, pitch pine floors, and the comforting crackle of log fires in winter.

The restaurant serves dishes that celebrate the seasons and the classic pleasure of afternoon tea is a popular choice at the hotel.

The system has saved us countless hours by removing the hassle of producing and posting vouchers ourselves, freeing our team to focus on running the hotel. The reporting is excellent, making it easy to track sales and redeem vouchers, and we’ve found it to be a professional, reliable solution, backed by a friendly and efficient team.

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The Seafood Ristorante is an award-winning restaurant, located behind the Royal and Ancient Golf Club in St Andrews. It has the most stunning panoramic views over St Andrew’s Bay and West Sands Beach and couldn’t be closer to the sea!

The restaurant serves locally sourced and sustainable produce, supplied daily. Diners enjoy beautiful and delicious plates with an inspired Italian twist.

This popular seafood restaurant uses One Tree to manage its online gift voucher service. The voucher design reflects The Seafood Ristorante’s theme and branding, therefore presenting a good first impression.

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Guests are able to purchase directly from the restaurant website. This means that the restaurant is able to sell a greater volume of vouchers, as the web shop is always open. In other words, the business doesn’t miss out on any potential sales. As a result sales have increased as customers can buy immediately, even when the restaurant is closed. The system also saves staff time in creating and tracking vouchers.

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Inglewood House and Spa is located in Alloa, not far from Stirling and less than an hour from Edinburgh and Glasgow. It is a truly stunning Jacobean Mansion boasting grounds of 25 acres. Today it is a luxury boutique hotel with excellent spa facilities. The hotel hosts weddings, spa breaks, romantic weekends, conferences, celebrations and other events.

Customers can treat friends and family to gifts for spa visits or treatments, accommodation and dining experiences. For the ultimate in choice, monetary vouchers are also available. The hotel sells a wide range of gift vouchers, divided into categories on the website, which can be redeemed in the hotel, restaurant and spa.

The system has saved us countless hours by removing the hassle of producing and posting vouchers ourselves, freeing our team to focus on running the hotel. The reporting is excellent, making it easy to track sales and redeem vouchers, and we’ve found it to be a professional, reliable solution backed by a friendly and efficient team.

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With an excellent central location, The Cairndale Hotel is the ideal spot for exploring Dumfries and Galloway, playing a few rounds of golf or enjoying a family holiday. It’s a friendly hotel which sells gift vouchers for guests coming to the area.

The hotel also runs a packed season of Christmas events and activities and uses the One Tree Ticketing System to simplify the process.

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Tickets for Christmas events can be set up months in advance so that tickets are available for attendees to buy. Promotions can then be run to direct prospects to the hotel’s website to make instant purchases, filling places and saving time.

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Inglewood House originally started using One Tree as a simple way to manage their online gift voucher sales, but it quickly became much more than that. They now use the One Tree platform to manage all of their ticketed events and busy festive diary, with one streamlined system that has made life easier for both their team and customers.

The results have been fantastic. They sold over 2,500 tickets online through One Tree for Christmas events in 2025, significantly reducing administration, while improving the customer booking experience.

What really sets One Tree apart is the people behind it. They genuinely listen to feedback and are incredibly responsive, regularly introducing improvements and new features based on our suggestions—I’ve never experienced another software company that works so closely with its clients.

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Just 28 miles from the Cornish coast, Tresco is a family-owned island at the heart of the Isles of Scilly. With white-sand beaches, subtropical gardens, beachfront dining, peaceful spa days and beautiful places to stay, it is a place shaped by the tide, the seasons and generations of careful stewardship.

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The One Tree Ticketing System is used to sell some of the numerous events and activities taking place on the island throughout the year.

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The University of Cambridge runs many courses for professional and continuous education.

The university provides an opportunity to take part in life long learning for people from all kinds of backgrounds and with different ambitions.

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The One Tree Ticketing System is used to sell places for student dinners, reducing admin and keeping track of booked guests. The pay-as-you-go commission structure means that it can be used economically on an occasional basis, when the need arises.